Frequently Asked Questions

I offer flexible engagement models based on project needs: hourly rates for ongoing support and consulting, fixed-price for well-defined projects with clear scope, and monthly retainers for continuous infrastructure management. Rates vary depending on project complexity, timeline, and technology stack. Contact me for a detailed quote tailored to your specific requirements. Payment terms typically include an upfront deposit for new clients.

I work with organizations of all sizes — from early-stage startups building their first production infrastructure to enterprises managing complex multi-cloud environments. My experience spans government data centers, multinational corporations, and high-growth SaaS companies. Whether you're deploying your first Kubernetes cluster or optimizing existing infrastructure at scale, I can help.

Yes. I'm ISO 27001 certified and have successfully helped multiple companies achieve SOC 1 and SOC 2 compliance. This includes implementing audit-ready infrastructure with proper access controls, automated logging and monitoring, evidence collection systems, security policies, and documentation required for compliance audits. I ensure your infrastructure meets auditor requirements from day one.

I have production experience across all major cloud platforms: AWS (EC2, EKS, RDS, Lambda, VPC, IAM), Microsoft Azure (AKS, Virtual Machines, Azure DevOps), and Google Cloud Platform (GKE, Compute Engine). I also work with hybrid and on-premise environments including government data centers, Proxmox virtualization, and VPN-based secure infrastructures. I recommend the best platform based on your specific technical requirements, compliance needs, and budget constraints.

Project timelines vary based on scope and complexity. A basic CI/CD pipeline setup might take 1-2 weeks, while a full Kubernetes platform deployment with monitoring and security hardening typically takes 4-8 weeks. Enterprise migrations and SOC 2 compliance implementations can range from 2-6 months. I provide detailed project timelines during the initial consultation after understanding your requirements and existing infrastructure.

Yes. I offer post-project support through monthly retainer agreements or on-demand hourly support. This includes infrastructure monitoring, incident response, performance optimization, security updates, scaling assistance, and general troubleshooting. Many clients prefer retainer agreements for predictable monthly costs and guaranteed response times. All projects include a handover period with documentation and knowledge transfer.

I'm based in Nepal (NPT timezone, UTC+5:45) and available for freelance consulting with flexibility for US timezone collaboration. I currently work full-time as Lead DevOps Engineer at a multinational company and take on select freelance projects. For urgent production issues or critical projects, I can accommodate flexible working hours including evenings and weekends. Most communication happens asynchronously via Slack, email, or project management tools.

I work 100% remotely and have successfully delivered projects for clients across multiple continents without requiring on-site presence. Modern DevOps practices and secure remote access (VPN, bastion hosts, IAM roles) make remote infrastructure management seamless and secure. However, for government or highly regulated environments with air-gapped systems, limited on-site work can be arranged for initial setup if necessary.

Getting started is simple: Contact me via email ([email protected]) or phone (+977 9851187668) with details about your project, infrastructure challenges, or goals. I'll schedule a consultation call to understand your requirements, current setup, and pain points. After the initial discussion, I'll provide a project proposal with scope, timeline, and cost estimate. Once approved, we'll establish access to necessary systems and begin work according to the agreed schedule.